Ensuring Every Customer Leaves With a Smile

In the heart of Northland, Pacific Motor Group stands as a cornerstone of automotive excellence with premises in Whangārei and Waipapa in the Bay of Islands, respectively. Pacific Motor Group is a family-owned business incorporated in 1984 (however the business itself, having had a number of name changes has operated in the region for over 100 years). Today, the business is proudly owned and operated by Hamish Sheard and Sharron Windust, who continue to steer the company toward new horizons.

Pacific Motor Group boasts an impressive lineup of Aotearoa’s most prolific motor brands. Since 2011, they have been the trusted custodian of the Suzuki franchise for Northland, offering a wide range of vehicles to suit every lifestyle and adventure.

Their greatest asset is its dedicated team who bring a long-standing wealth of experience and passion. Parts Manager Kerry Anderson has devoted 41 years, Service Manager Clinton Repia has been with the team for an incredible 17 years, and Assistant Parts Manager Stephan Jeffrey has contributed 16 years. Their combined expertise is a comforting reminder that customers are guaranteed top-notch service and support.

Innovation and customer satisfaction have always been at the core of their operations. The recent unveiling of their state-of-the-art workshop, parts, and administration centre in Whangārei is a testament to their commitment to excellence. Designed to provide efficient and high-quality service, the new facility ensures every customer leaves with a smile.

Looking ahead, Pacific Motor Group has exciting plans for Whangārei. The existing sales building will make way for a grand new structure with four separate areas, including a stunning new Suzuki showroom. This facility will deliver a fresh and vibrant space for customers to explore and meet the Suzuki range.

And they aren’t stopping there, with expansion also coming to their Waipapa premises. The new facility will better accommodate their growing sales, service, and parts operations. This expansion will certainly offer an opportunity to enhance every customer’s experience, making every visit a delight.

At the heart of their success is its people. The team’s dedication, expertise, and passion for delivering exceptional service have been the driving force behind the company’s growth and reputation. As Pacific Motor Group continues to evolve and expand, their commitment to their customers and the Northland community remains unwavering, ensuring that every interaction is marked by professionalism, care, and a genuine desire to exceed expectations.

To find out more about Pacific Motor Group, you can visit their website - pacificmotorgroup.co.nz